---
title: "Frequently Asked Questions"
url: "https://astraguardvpn.com/faq"
description: "Answers to common questions about AstraGuardVPN — pricing, setup, protocols, devices, refunds, troubleshooting, and privacy."
---

# Frequently Asked Questions

AstraGuardVPN is a privacy-first VPN with AES-256 encryption, OpenVPN, kill switch, DNS leak protection, and support for up to 5 devices. Use the documentation links below for pricing, setup, protocols, devices, refunds, troubleshooting, and privacy.

## Browse documentation

Jump to pricing, setup guides, protocols, supported devices, refunds, troubleshooting, and privacy documentation.

- [VPN Plans & Pricing](https://astraguardvpn.com/packages)
- [How to use a VPN (setup guide)](https://astraguardvpn.com/how-to-use-vpn)
- [OpenVPN guide](https://astraguardvpn.com/openvpn-guide)
- [VPN protocols explained](https://astraguardvpn.com/vpn-protocols-explained)
- [VPN for Windows](https://astraguardvpn.com/vpn-for-windows)
- [VPN for Mac](https://astraguardvpn.com/vpn-for-mac)
- [VPN for Linux](https://astraguardvpn.com/vpn-for-linux)
- [VPN for Android](https://astraguardvpn.com/vpn-for-android)
- [VPN for iPhone](https://astraguardvpn.com/vpn-for-iphone)
- [Refunds & Terms of Service](https://astraguardvpn.com/terms)
- [Troubleshooting & Support](https://astraguardvpn.com/support)
- [Privacy tools](https://astraguardvpn.com/tools)
- [DNS leak test](https://astraguardvpn.com/dns-leak-test)
- [Privacy Policy](https://astraguardvpn.com/privacy)

## FAQ

### How much does AstraGuardVPN cost?

Plans start at $5.99 per month. Options: Monthly $5.99, 12 Months $47.99, and 24 Months $71.99. See https://astraguardvpn.com/packages for current pricing.

### How do I set up AstraGuardVPN?

Create an account, choose a plan on https://astraguardvpn.com/packages, then follow https://astraguardvpn.com/how-to-use-vpn or https://astraguardvpn.com/openvpn-guide.

### Which VPN protocols are supported?

AstraGuardVPN supports OpenVPN and WireGuard. See https://astraguardvpn.com/vpn-protocols-explained and https://astraguardvpn.com/openvpn-guide.

### Which devices are supported?

Windows, macOS, Linux, iOS, and Android, plus OpenVPN on compatible routers. Guides: https://astraguardvpn.com/vpn-for-windows, https://astraguardvpn.com/vpn-for-mac, https://astraguardvpn.com/vpn-for-linux, https://astraguardvpn.com/vpn-for-android, https://astraguardvpn.com/vpn-for-iphone.

### What is your refund policy?

24-hour money-back guarantee on initial purchases; EU/EEA consumers may also have a 14-day withdrawal right unless waived at checkout. Details: https://astraguardvpn.com/terms — contact https://astraguardvpn.com/support.

### Where can I get troubleshooting help?

Use https://astraguardvpn.com/support for connection and billing help. Verify your connection with https://astraguardvpn.com/tools and https://astraguardvpn.com/dns-leak-test.

### Does AstraGuardVPN keep connection logs?

AstraGuardVPN does not log browsing history, DNS queries, or traffic content. We retain only limited connection metadata needed to operate and secure the service. Full policy: https://astraguardvpn.com/privacy.

### How many devices per subscription?

Your AstraGuardVPN subscription covers up to 5 simultaneous devices including Windows, macOS, iOS, Android, and Linux.

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[VPN plans](https://astraguardvpn.com/packages) · [Frequently Asked Questions](https://astraguardvpn.com/faq) · [Privacy Policy](https://astraguardvpn.com/privacy)